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Sales and delivery terms


On phone 7022 8838 during our opening hours.

On e-mail

Via the online shop at

At pickup daily between 9:00 am and 02:00 pm (always call first when we can be out of the house!)

Subject to price changes, sold items and printed matter (price lists, newsletters, etc.).

All orders will always be sent as soon as possible - as a rule within 1-2 business days.

All orders under DKK 800.00 incl. VAT will be added to shipping.

Payment can be made with Dankort, Mastercard, Visa Electron, JCB and Mobilepay in the webshop.

Shops and clinics can be attached to the invoice.

In case of late payment a fee of DKK 60.00 and interest 2% p.a. for each rewrite.

In the case of a third reminder, a collection fee of DKK 100.00 will be added and interest and the amount will be recovered by Dansk Inkasso ApS.

Complaint / Return of Goods:
All customers have 14 days of complaint and return on delivered items. However, we consider the following:

The original packaging of the product must as a rule not be broken or damaged to a significant extent. You are, however, allowed to inspect the ordered product.

Seals must not be broken.

The product must not be used or damaged.

If the product is damaged on arrival at the customer, this must immediately be notified to AcuPharma for further claims.

The customer pays himself for shipping costs in advance return of goods if it is not a wrongly transmitted or defective item.

Customers who pay online with credit card / Mobilepay also receive shipping costs on return on return within the first 14 days, if the above is met.

M.h.t. Warranty is referred to the terms of the Danish Purchasing Act.

We are subject to typographical errors and pricing !!!